The company Nutrisano (hereinafter referred to as "Nutrisano", "we," or "our") places great importance on the protection and respect of your privacy. This policy aims to inform you about our practices concerning the collection, use, and sharing of information that you provide to us through our website Nutrisano (hereinafter referred to as the "Website").
This policy (along with our Terms and Conditions of Sale and any referenced documents, as well as our Cookie Policy) outlines how we process the personal data we collect and that you provide to us. We invite you to carefully read this document to understand and comprehend our practices regarding the processing of your personal data that we implement.
By using the Nutrisano website, the visitor implicitly accepts this Privacy Policy.
Your personal data (hereinafter referred to as "personal data") are data that can identify you either directly (data such as your first and last name allow for immediate identification) or indirectly (data such as your postal code, phone number, or contract number allow for identification indirectly).
During our interactions with you, we may collect various types of data:
When you submit a contact request via our website, we ask for your first name, last name, company name, email address, and phone number.
We use this information to respond to your inquiry, including providing you with all the requested information about our products and services. We may also contact you multiple times after your contact request to follow up on your inquiry. We do this based on our legitimate interest to provide accurate information before and after a sale or an inquiry.
We retain contact request emails for a period of two (2) years, after which these emails are permanently deleted.
When you sign up to receive our newsletter, we ask for your name and email address.
By subscribing to our newsletter, you provide your consent to receive information about our products, services, and other information that we believe may be of interest to you.
You can withdraw your consent at any time, and we will cease to send you our newsletter.
Your information is retained for as long as you continue to consent to receiving our newsletter.
When you visit our website, server logs are stored. The storage of these logs is legal if the user is well informed about the implementation of the logging system and the retained data is only used to ensure system security and anomaly detection.
3. Whom do we disclose your personal data to ?
Your personal data will not be transferred to third parties unless these parties are contractually linked to Nutrisano or are acting on behalf of or subcontracted by Nutrisano. Their access is limited to the data they need to perform their task. Nutrisano always requests its subcontractors to implement the necessary organizational and technical data protection measures and to ensure strict confidentiality of the data.
As a general rule, we retain your personal data within the European Union. However, in cases where, for example, some of our service providers are located in countries outside the European Union ("Third Countries"), we may transfer certain of your personal data to Third Countries. This may particularly apply to Third Countries for which the European Commission has not issued a decision of "adequate protection." In such cases, we ensure that such transfers are carried out in compliance with applicable regulations and ensure an adequate level of protection for privacy and fundamental rights of individuals (including by using the European Commission's standard contractual clauses).
You have a number of rights concerning your personal data and its processing. You have the right to:
To learn more, please refer to our Cookie Policy.
Our website may occasionally contain links to the websites of our partners or third-party companies. Please note that these websites have their own privacy policies, and we disclaim any responsibility for the use of information collected by these sites when you click on these links. We recommend that you review the privacy policies of these sites before providing them with your personal data.
We may occasionally make changes and corrections to this Privacy Policy. If we consider these changes to be significant, we will inform you through one (or more) of the following means: (1) by posting the changes on this website, or (2) by sending you an email or message regarding these changes. We will also provide you with the opportunity to consent to these significant changes. The changes will be effective from the moment they are communicated and you have accepted them, which can be indicated by your continued use of the website after the changes have taken effect.
Pour toute question relative à la présente politique de confidentialité ou pour toute demande relative à vos données personnelles, vous pouvez nous contacter en :
Updated version as of May 24, 2018